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Suggested next actions

NeoKivo watches for deals that have gone quiet and proposes a concrete next step. Nothing is written to the deal until you accept it.

Updated 2026-07-06

An open deal with no planned next action is easy to lose track of. Once a day, NeoKivo looks for deals like that and asks the AI to propose a single, specific next step — grounded in the deal's recent timeline, not a generic "follow up."

Where they show up

Suggestions appear on the Focus page, alongside your other follow-ups. Each one names the deal, the proposed action, a suggested due date, and a short reason grounded in what actually happened on that deal.

Accept or dismiss

  • Accept turns the suggestion into a real next action on the deal, exactly as if you'd set it yourself — you need the same permission to edit that deal either way.
  • Dismiss clears it. NeoKivo leaves that deal alone for a while afterward rather than proposing again right away.
  • Nothing is ever written to a deal from a suggestion until you accept it. If someone sets a next action on the deal in the meantime, the suggestion quietly drops off — it's no longer needed.

A suggestion only shows up for a deal you can already see. It never surfaces something outside your role or deal-visibility settings.

Caps and included usage

Generation is capped to a handful of new suggestions per workspace each day, so Focus doesn't get flooded, and a dismissed or ignored suggestion isn't re-proposed on the same deal for a while after.

Suggestions are included in every plan and don't use your AI credits — only Copilot chat is metered. See AI credits and limits.

Spotted something out of date? Email hello@neokivo.com.