Privacy Policy

When you create a NeoKivo account we collect your name, email address, and the data you put into your workspace — contacts, companies, deals, notes, and activity. If you subscribe, payment is processed by Stripe; we never see or store your full card details.

We use your data to provide the product: to run your pipeline, send the email digests and notifications you enable, and operate billing. We do not sell your data, and we do not use the contents of your workspace to train AI models.

We rely on a small number of service providers to run NeoKivo, including a cloud database host, Stripe for payments, and an email delivery provider. If you enable the AI assistant, prompts and the relevant records are sent to the configured AI provider to generate a response.

You can export everything in your workspace at any time, and you can delete your account. If your subscription ends, your workspace becomes read-only — your data is kept and remains exportable, and resubscribing restores full access.

Questions about privacy? Email [email protected].