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Workspace access and seats

How a NeoKivo workspace is activated during the private beta, how seats are counted, and what read-only means while a workspace waits for activation.

Updated 2026-10-14

NeoKivo is in private beta. There is no self-serve payment and no trial. A new workspace starts read-only, and NeoKivo activates it for you once you ask. Activation switches the workspace to full access.

Requesting access

The workspace owner opens Settings → Billing, or uses the banner at the top of the app, and clicks "Request access". That sends us a message at hello@neokivo.com, and we activate the workspace. Everyone else on the workspace sees a prompt to ask the workspace owner to request access.

An activated workspace has complimentary full access, so Settings → Billing shows a complimentary state, and there is nothing to subscribe to or pay for.

How seats are counted

A seat is one accepted member of your workspace. Pending invites do not count as seats. An invite only becomes a seat once the person accepts it and joins. You can send as many invites as you like.

A workspace that has not been activated is read-only, so it cannot invite or add teammates until NeoKivo activates it.

What read-only means

A workspace that has not been activated is read-only. The workspace is never deleted or locked out. Reads keep working and writes are rejected until the workspace is activated.

You can still sign in, browse every deal, contact, company, document, and report, search and filter, download documents, and export contacts, companies, deals, and talent to CSV. You cannot create, edit, delete, or import records, invite teammates, or use the AI assistant.

Once NeoKivo activates the workspace, write access returns. Every record, document, and setting is exactly as you left it.

Spotted something out of date? Email hello@neokivo.com.